Skip to content

Create a outbound/return record

This guide shows you how to create an outbound or return record. If you're not familiar with what outbound & return record is, read concepts first.

Prerequisite

To create an outbound or return record, you need a machine log in the system. If you don't have one, follow the steps in how to create a machine log before continuing.

Steps

Step 1: Log in

Navigate to the landing page and then log in using your credentials.

Note

If you forgot your password, follow the steps in how to reset my password.

Landing page

Step 2: Go to Operation Dashboard

Operation dashboard

Step 3: Decide which record to create

Both records work similarly but are in different sections of the system.

Outbound Record

For outbound records, click the Outbound Scanning button on operation dashboard.

Return Record

For return records, click the New/Return Machine button on operation dashboard, and then click Return Machine button (see screenshot shown below).

Select log type page

Step 4: Enter serial number

There are two ways to enter the serial number.

Barcode scanner

There should be a barcode scanner (like the following image) connected to this computer. Select the input field in the header with your mouse, then scan the barcode on the label.

Note

If you put the label in a low-light environment, like under the table or away from a light source, the barcode scanner will work better.

Barcode scanner

Manually typing

Select the input field in the header with your mouse, then type using the keyboard. Click submit when finished.

Outbound record page

Step 5: Submit & Check

After submission, navigate to /operation/logs or click View Logs on operation dashboard to check the changes.

View logs page